TradeStrike · Account & data deletion
This page explains how to delete your TradeStrike account, what is removed, and what we keep.
It applies to the TradeStrike mobile app (com.tradestrike),
published by TradeStrike on Google Play and the App Store.
TradeStrike is a self-custody wallet. Your accounts are secured by a passkey on your own device, and your funds live on public blockchains — not on our servers. Deleting your TradeStrike account removes the data we hold about your wallet. It does not move, spend or destroy any crypto, and your wallet stays recoverable with your passkey or recovery phrase.
You do not have to delete your whole account to remove data. These can each be deleted individually from within the app, and are removed from our systems immediately:
| Data | Where |
|---|---|
| Saved contacts | Settings → Contacts, then delete the contact |
| Watchlist entries | Open the coin, or your watchlist, and remove it |
| Price alerts | Open the coin → Price alerts, then delete the alert |
Removing a wallet account (Settings → Manage Accounts) hides it and stops it syncing, but is reversible — re-importing the account's passkey restores it. Use account deletion below if you want that data permanently removed.
Email support@tradestrike.io with the subject Account deletion request, and include at least one wallet address from the account so we can identify it. We will confirm by reply before anything is scheduled.
A deletion request does not take effect immediately. Your account is scheduled for permanent deletion 30 days after the request, and every active session is signed out straight away.
During those 30 days you can cancel. Sign back in, open Settings → Delete Account, and tap Cancel Deletion. Signing in on its own does not cancel the request — you have to cancel it explicitly.
After 30 days the deletion runs automatically and cannot be undone.
Permanently removed from our systems when the deletion runs:
| Category | Includes |
|---|---|
| Account & wallets | Your user record, wallet accounts, wallet addresses and cached balances |
| Security credentials | Registered passkeys and all sessions |
| Devices | Device records and push-notification tokens |
| Your content | Saved contacts, watchlist and price alerts |
| Derived data | Profit-and-loss checkpoints, cost-basis ledgers, swap routes and trade intents |
Transaction records are retained. We are required to keep records of financial transactions for legal, accounting and anti‑money‑laundering purposes.
When your account is deleted these records are de‑linked: every reference connecting them to your account, your wallet addresses and your devices is removed, so what remains cannot be traced back to you through our systems. Retention period: as required by applicable financial-record law.
Separately, transactions you have made on a public blockchain are recorded on that blockchain permanently. That data is outside TradeStrike's control and cannot be deleted by us or by anyone else.
Contact support@tradestrike.io.